Shipping and Delivery

I aim to dispatch every order within 2-3 business days.

All UK orders are sent via Royal Mail Tracked 48 service.

All orders outside of the UK are sent via Royal Mail International Tracked. If you are ordering from outside the UK, please be aware that you may be liable for any additional charges such as import tax and customs fees once your order arrives in your country. If you prefer to shop with us on Etsy, this will all be calculated for you.

The current US tariff situation is unpredictable but at the moment, US tariff costs are included in the shipping fee shown at checkout. I will then pay the tariff fee directly to my postal carrier before I dispatch your order. This should avoid any unexpected costs at your end, yay!

Unfortunately, we cannot refund or replace orders that are returned to us due to unpaid customs fees or taxes.

Please note we cannot be held responsible for any postal delays after dispatch, but will do our best to help if you have any problems.

I use recyclable and compostable packaging materials wherever possible. The only plastic you will ever see is if you order a glass bottle e.g. the Love Potion dice, as I need to use bubble wrap to ensure these reach you safely.

Shipping to the EU and NI is currently suspended, but when resumed will be via my Etsy shop.